Privacy Policy

Introduction

At Lloyd Solves LLC ("we," "us," or "our"), protecting the privacy and security of our users ("you" or "your") is a top priority. This Privacy Policy outlines the types of data we collect, how we use it, and your rights concerning your personal information. By using our website, services, and digital platforms, you consent to the practices described in this Privacy Policy.

Data Collection Practices

Types of Data Collected

• Personal Information: Includes your name, email address, telephone number, company details, and any other information you provide through forms, service registrations, or direct communications with us.
• Engagement Data: Covers usage patterns, preferences, feedback, and reported issues to improve user experience.
• Technical and Device Information: Such as your IP address, browser type, operating system, device identifiers, and browsing activities.
• Cookies and Tracking Technologies: Used to analyze service performance, personalize experiences, and support marketing and analytics.
• Third-Party Data: Information from CRM platforms, marketing tools, and analytics services related to your interactions with our content.

Limitations on Data Collection

• No CRM Data Transfer: We do not extract or transfer data from your CRM systems to our own platforms.
• Use of Your Data: Your data is used strictly to provide, maintain, and improve our services and is never repurposed for our own benefit.

Mobile Information Sharing Restriction

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging originator opt-in and data and consent; such information will not be shared with any third parties.

Use of Data

How We Utilize Your Data

• Providing and Managing Our Services: Ensuring service functionality, account setup, and CRM integration.
• Customer Support: Resolving inquiries and providing support.
• Personalization & Improvement: Analyzing usage to refine services and develop new features.
• Marketing & Communication: Sending updates, newsletters, and service-related messages with your consent.
• Analytics & Performance Measurement: Understanding trends to optimize our offerings.
• Legal Compliance & Security: Preventing fraud and complying with applicable laws.

Third-Party Sharing and Disclosure

When We Share Data

• Service Providers & Partners: CRM platforms, marketing tools, and analytics providers.
• Legal Compliance: When required by law or government requests.
• Business Transfers: If part of a merger, acquisition, or restructuring.
• With Your Consent: For specific services requiring third-party involvement.

Data Protection Measures

• Strict Agreements: We ensure third-party compliance with privacy laws.
• Data Minimization: Sharing only essential information.
• Security Protocols: Encrypting and safeguarding shared data.
• No Unauthorized CRM Data Usage: We never repurpose your CRM data for our own benefit.

User Rights and Choices

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion Requests: Request removal of your data under applicable laws.
• Restrict Processing: Pause data processing under certain circumstances.
• Data Portability: Transfer your data to another service.
• Withdraw Consent: Opt out of marketing communications or data collection practices.
• Opt-Out of Sales: While we do not sell personal data, you may opt out of any future data sales.

How to Exercise Your Rights

To exercise any of these rights, contact us at admin@lloydsolves.com. Verification may be required to process requests.

Data Security Measures

• Encryption: Protecting data in transit and at rest.
• Access Control: Limiting data access to authorized personnel.
• Employee Training: Regular privacy and security awareness programs.
• Third-Party Security Assessments: Ensuring vendor compliance with data protection standards.

Cookies and Tracking Technologies

This section describes the technologies used on lloydsolves.com. Apart from what is strictly necessary, none of them runs until you make a choice in the Privacy choices banner.

Strictly Necessary

• Site session and security: A first-party session cookie used to operate and secure the site.
• Your privacy choice: A first-party cookie named lloyd_consent that stores the categories you allowed, for up to 180 days.

Optional Categories

• Analytics: Google Analytics 4 (Google) and PostHog measure page views, clicks and how visitors move through the site. They set cookies and use local storage. If you arrive through a link that carries a visitor identifier (a vid parameter), PostHog may associate your visit with that identifier. These tools load only after you allow Analytics. Google Consent Mode is set to deny analytics and advertising storage by default, and Google Analytics is not loaded until you allow Analytics. We do not use advertising features.
• Session replay: With your permission, PostHog records how pages are used (for example scrolling and clicks) so we can improve the site. Text you type into form fields is masked and not recorded. Session replay runs only if you allow both Analytics and Session replay.
• Embedded media: Videos are served from YouTube using youtube-nocookie.com. A player loads only after you click to load it or allow Embedded media. Once a player loads, YouTube and Google may receive information about your visit under their own policies.
• Form protection: Our forms use Google reCAPTCHA to prevent spam. Forms need it to submit. If you allow Form protection, reCAPTCHA loads when a page with a form opens. If not, it loads only when you start using a form. reCAPTCHA sends information such as your IP address and browser details to Google.

Managing Your Preferences

Use Privacy choices (also in the site footer) to accept, reject or change each optional category at any time. If you withdraw a choice, the page reloads without the tools you turned off. You can also refuse or delete cookies in your browser settings.

If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as a rejection of Analytics, Session replay and Embedded media, and the banner is not shown automatically.

Policy Updates and Notification Procedures

We may update this Privacy Policy periodically. Significant changes will be posted on our website, and users may receive direct notifications. Continued use of our services after an update constitutes acceptance of the new policy.

By using our services, you acknowledge and agree to this Privacy Policy.

Last updated: October 16, 2026