Deliver Better Service. Without the Fire Drills.

Modular Service Hub onboarding that aligns your team, automates support tasks, and surfaces real-time customer insights.

Why Most Service Hub Setups Break Down—And How We Bring Structure and Speed

Adopting Service Hub Alone? That’s Where Most Teams Go Wrong

Without guided Service Hub setup, teams face:

❌ Disconnected ticket pipelines
❌ Agents duplicating effort or dropping issues
❌ No automation for escalations or reminders
❌ Inconsistent use of tools like inboxes or playbooks
❌ Poor visibility into response times or CSAT

 

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Choose the Outcomes That Matter Most

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🧾 Transparent, Flat-Fee Pricing

Essential Service Setup — $1,725

Perfect for small teams or first-time HubSpot Service Hub users
- Pre-engagement checklist
- Core Service Hub setup
- Includes shared inbox basics, ticket pipeline config, and foundational agent tools
 
 

Modular Outcomes — Add-on Pricing

Select from 8 structured outcomes based on your team’s needs:
- Manage Support Tickets
- Centralize Communication (Inbox)
- Gather Feedback with Surveys
- Use Call Transcription & Coaching
- Build a Self-Service Knowledge Base
- Set Up Customer Service Chatflows
- Create Support Playbooks
- Report on Customer Service
💡 Each outcome is priced individually. Final cost depends on your selected configuration.

Full Suite — $11,150

Includes all 8 outcomes + essential setup
- Ideal for growing support teams or CX leaders ready to scale
- Full configuration, reporting, automation, and hands-on training
- Delivered in ~90 days

🛠️ Strategic Service Wins from Lloyd Solves Clients

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CREtelligent

"We had data spread across too many inboxes. Now everything routes automatically."

  • Consolidated emails, forms, and chats into one shared inbox

  • Built automated routing logic for issue types

  • Reduced first response time by 32%

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Tagboard

"We had no real visibility into support performance until Lloyd Solves built our dashboards."

  • Created ticket stage pipeline for live and post-event support

  • Built CSAT and time-to-resolution dashboards

  • Streamlined internal agent feedback process

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Made to Flourish

"We never had a real help center—just docs in Google Drive. Now our users self-serve."

  • Launched a searchable knowledge base with article structure

  • Set up chatbots for FAQ and live agent handoff

  • Reduced repetitive tickets by 40% in the first month

The Lloyd Solves Service Hub Onboarding Process

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Built for Support Teams Who Need More Than Just a Ticket Inbox

  • Struggling to track customer issues across channels?
  • Using HubSpot but agents still rely on email threads or Slack?
  • Want visibility into team performance and customer satisfaction?

Frequently Asked Questions

🕒 How long does onboarding take?

Most Service Hub onboarding projects are delivered in 4 to 12 weeks, depending on the number of outcomes selected and team size. We define a delivery plan during kickoff and keep you updated with milestone-based progress.

🔄 Can I expand the package later?
Absolutely. You can start with Essentials or just a few outcomes (like Inbox + Tickets) and add others later—like Knowledge Base or Surveys—as your service operation scales.
🧭 Do I need to be new to HubSpot?
Not at all. Many clients come to us with Service Hub half-configured or underutilized. We audit what you have, clean it up, and layer in the automation and reporting needed to actually improve operations.
⚠️ What if my HubSpot is partially configured?
No problem. We’ll assess your existing setup, retain anything that works, and rebuild the rest with clarity. You won’t have to start over—we’ll help you evolve.
👥 Will my team get training?

Yes. Every onboarding includes async Loom training, Supered documentation, and live enablement so agents and managers actually know how to use the tools we build.

Let’s Turn HubSpot Into a Support Powerhouse

 

Book a discovery call to map your service outcomes and launch your onboarding plan.