Privacy Policy

Introduction

At Lloyd Solves LLC ("we," "us," or "our"), protecting the privacy and security of our users ("you" or "your") is a top priority. This Privacy Policy outlines the types of data we collect, how we use it, and your rights concerning your personal information. By using our website, services, and digital platforms, you consent to the practices described in this Privacy Policy.

Data Collection Practices

Types of Data Collected

• Personal Information: Includes your name, email address, telephone number, company details, and any other information you provide through forms, service registrations, or direct communications with us.
• Engagement Data: Covers usage patterns, preferences, feedback, and reported issues to improve user experience.
• Technical and Device Information: Such as your IP address, browser type, operating system, device identifiers, and browsing activities.
• Cookies and Tracking Technologies: Used to analyze service performance, personalize experiences, and support marketing and analytics.
• Third-Party Data: Information from CRM platforms (e.g., HubSpot, Salesforce), marketing tools, and analytics services related to your interactions with our content.

Limitations on Data Collection

• No CRM Data Transfer: We do not extract or transfer data from your CRM systems to our own platforms.
• Use of Your Data: Your data is used strictly to provide, maintain, and improve our services and is never repurposed for our own benefit.

Mobile Information Sharing Restriction

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging originator opt-in and data and consent; such information will not be shared with any third parties.

Use of Data

How We Utilize Your Data

• Providing and Managing Our Services: Ensuring service functionality, account setup, and CRM integration.
• Customer Support: Resolving inquiries and providing support.
• Personalization & Improvement: Analyzing usage to refine services and develop new features.
• Marketing & Communication: Sending updates, newsletters, and service-related messages with your consent.
• Analytics & Performance Measurement: Understanding trends to optimize our offerings.
• Legal Compliance & Security: Preventing fraud and complying with applicable laws.

Third-Party Sharing and Disclosure

When We Share Data

• Service Providers & Partners: CRM platforms, marketing tools, and analytics providers.
• Legal Compliance: When required by law or government requests.
• Business Transfers: If part of a merger, acquisition, or restructuring.
• With Your Consent: For specific services requiring third-party involvement.

Data Protection Measures

• Strict Agreements: We ensure third-party compliance with privacy laws.
• Data Minimization: Sharing only essential information.
• Security Protocols: Encrypting and safeguarding shared data.
• No Unauthorized CRM Data Usage: We never repurpose your CRM data for our own benefit.

User Rights and Choices

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion Requests: Request removal of your data under applicable laws.
• Restrict Processing: Pause data processing under certain circumstances.
• Data Portability: Transfer your data to another service.
• Withdraw Consent: Opt out of marketing communications or data collection practices.
• Opt-Out of Sales: While we do not sell personal data, you may opt out of any future data sales.

How to Exercise Your Rights

To exercise any of these rights, contact us at admin@lloydsolves.com. Verification may be required to process requests.

Data Security Measures

• Encryption: Protecting data in transit and at rest.
• Access Control: Limiting data access to authorized personnel.
• Employee Training: Regular privacy and security awareness programs.
• Third-Party Security Assessments: Ensuring vendor compliance with data protection standards.

Cookies and Tracking Technologies

Use of Cookies

• Analytics & Performance: Understanding website usage.
• Personalization: Storing preferences.
• Advertising: Delivering targeted ads.
• Social Media Integration: Connecting with platforms like LinkedIn and Facebook.

Managing Your Preferences

Adjust browser settings to refuse cookies or use opt-out tools from industry organizations.

Policy Updates and Notification Procedures

We may update this Privacy Policy periodically. Significant changes will be posted on our website, and users may receive direct notifications. Continued use of our services after an update constitutes acceptance of the new policy.

By using our services, you acknowledge and agree to this Privacy Policy.

Last updated: November 2025